Policies and FAQ's
Tuber Guarantee
Tubers are guaranteed to be good quality with at least one eye. Remember that tubers come in all shapes and sizes. The size of the tuber does not determine how well the plant will grow. Please inspect tubers upon arrival and notify us within 5 days of delivery about any issues. No further guarantees can be made. After delivery: storage, planting, and care are all out of our hands.
Shipping
Tubers will be shipped flat rate Priority Mail through USPS.Shipping rates are set as follows and will be added to your cart at checkout:
1-6 tubers- $12
7-18 tubers- $20
18+ tubers- $23
Tubers will be shipped appropriately depending on the weather. Fall shipments will ship prior to freeze dates, usually in October. Spring shipments will begin shipping after the first frost, usually in April.
Each tuber will be packaged individually in recyclable ziplock bags, cushioned with reused shipping filler.
Upon arrival tubers should be removed from ziplock bag and stored using customers' preferred storage methods until planting.
Returns
Thank you for your understanding regarding our return policy, as returns are not permitted due to the nature of our products. We truly value your feedback and are here to discuss any concerns you may have about your purchase. Please feel free to reach out to us for further assistance
Payment Methods
All Credit / Debit Cards
PAYPAL
Apple Pay
Venmo
Offline Payments